About us


As Intercall, we are a leading company in the call center and customer service industry. Since the day we were founded, we have been constantly improving ourselves to provide the highest quality services to our customers. We increase customer satisfaction and optimize your business processes by offering inbound and outbound call, chat, email and back office solutions that suit your needs. We are here to offer you tailor-made solutions with our expert staff following the innovations in the sector and our strong technological infrastructure. It is our mission to give our customers the best experience and help them grow their business.

  • Mission

    Our mission is to provide customers with the fastest and best solutions, to complete their requests on time, to provide different options for their needs and to ensure that they are satisfied with the service they purchase.

  • Vision

    Our vision is to be a single point of contact for customer service for any operation.

Our Values

Customer Focus

We focus on understanding our customers' needs and providing them with the best service. The satisfaction and success of our customers is our priority.

Team work

We believe in the power of working together. As a team, we support each other, bring together different talents and work together to achieve common goals.

Respect for Human

We respect people and believe that every individual is valuable. We treat our employees fairly, accept differences and support everyone's self-expression.

Development and Learning

We attach importance to continuous development and learning. We are constantly renewing ourselves, acquiring new knowledge and improving our skills, both individually and as a company.

İşbirliği ve İletişim

İşbirliği ve etkili iletişim, başarıyı ve verimliliği artırmak için temel unsurlardır. İç ve dış paydaşlarla işbirliği içinde çalışarak, açık ve etkili iletişim kurarak daha iyi sonuçlar elde ediyoruz.


We stay true to our commitments to show our customers and employees that we are a reliable partner. We deliver what we promise and act with honesty and transparency.